Monday, October 28, 2013

Smart View gives an error "Decompression Failed"

While working with Smartview you may get the error "Decompression Failed".
This error may also occur if the Smart View connection has timed out with the additional Message  "Grid Operation Failed".

The above error may occurs because of  Microsoft Windows is timing out the connection. Windows network time outs can be too short for large data sets to retrieve.

The solution for the error is:
If users have IE7 Installed, the default timeout is 30 seconds. Below links will assist in increase the time out.
http://support.microsoft.com/kb/813827
http://support.microsoft.com/kb/181050

And also set the below settings for the smartview netretrycount errors. below is the link.
http://suneelkanthala.blogspot.in/2012/06/smart-view-timout-issue.html


After making the changes, the client machine must be rebooted.

Thanks,
Suneel Kanthala.
suneel.kanthala@gmail.com